Apart from offering you quality training - participation in these courses will offer you an excellent networking opportunity.
The courses will allow you to share, discuss and debate ideas with a wide range of consumer organisations from Europe, building a strong network to protect consumer's rights in Europe.
What type of course is this?
This is a specialised course.
For further information on introductory and specialised courses please see the Frequently Asked Questions (FAQ) area.
What is the aim of this course?
The aim of this course is to offer you both knowledge and tools for an effective leadership.
Profile of participants
This course will be targetted at:
- recently appointed team & organisation leaders
- team leaders with experience but lacking formal training
- people who are going to move into a team leadership role inside their organisation
Outline of the course*
*Subject to slight amendments
|Day 1||Day 2||Day 3|
|Human Factor & Resource management||Leadership skills: Team building & communication||Change management|
|Organisational culture||Training & Development||Conflict management|
|The role of the leader||Priorities||Recruitment|
|Identifying leadership styles||Core competencies|