Consumer Acquis - Consumer Rights Directive
Apart from offering you quality training - participation in these courses will offer you an excellent networking opportunity.
The courses will allow you to share, discuss and debate ideas with a wide range of consumer organisations from Europe, building a strong network to protect consumer's rights in Europe.
What type of course is this?
This is a specialised course.
For further information on introductory and specialised courses please see the Frequently Asked Questions (FAQ) area.
What is the aim of this course?
This course will give an update on the directives constituting the so-called 'Consumer Acquis' and in particular focus on the adopted Consumer Rights Directive and the respective changes in the legislation. The CRD integrates 2 directives of the current consumer acquis and will provide the legal regime for all consumer purchase contracts of a domestic or a cross border nature, when shopping in the grocery store at the corner or on-line from the Internet.
It will have a very direct impact on the everyday life of each consumer in the EU, and it is key that consumer organisations are aware of the changes in the legislation as well as of new concept introduced in the legislative process in order to ensure that the final outcome benefits consumers.
The course will also give an overview of the recent proposal of the European Commission for a regulation on a Common European Sales Law (the so-called optional instrument). This initiative covers important parts of the consumer acquis such as the Consumer Rights Directive, the 1993 Unfair Contract Terms Directive and 1999 Consumer Sales Directive and aims to co-exist alongside national systems of consumer contract law.
Profile of participants
In an attempt to have participants with a similar level of experience, we ask that in deciding whether to apply for this course or who to send on the course, that you carefully read the participant profile below to see whether the course matches your needs. This course will be targeted at participants who :
- are lawyers and/or senior staff dealing with contract law, consumer complaints or political strategy
- are currently working on the Proposal of the Consumer Rights directive
- will take on responsabilities for this topic in the near future
Outline of the course*
*Subject to slight amendments
| Day 1 | Day 2 | Day 3 |
|---|---|---|
| Setting the scene | Maximum & Minimum Harmonisation | Optional instrument: structural questions |
| Background & Original Proposal | Target Harmonisation | Optional instrument: content |
| Outcome & Results of negotiations | Detailed analysis of the CRD | Case studies & Group work |
| Case studies & Practical exercices | Case studies & Group work | |